My BMW

4.6
203K reviews
1M+
Downloads
Content rating
USK: All ages
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About this app

With a modern design and intuitive user guidance features, the My BMW App is made to help you navigate a completely new mobility experience. Check the status of your BMW, use one of the many remote control features, plan trips in advance, book your next service appointment, or discover the world of BMW – all from the convenience of your smartphone.

The My BMW App at a glance:
•Immediate access to vehicle status and functions
•Smart e-mobility services
•Extensive navigation and map features for planning trips
•Stories and news from the world of BMW
•Direct access to your BMW Service
•Use app in demo mode even without owning vehicle
•Regular updates and upgrades for all features

Discover the highlights of the My BMW App:

CHECK YOUR VEHICLE STATUS
“All Good” – The My BMW App provides you with an overview of crucial status information like your BMW’s drive-ready state, enabling you to:
•View your vehicle's location
•Check your current fuel level and range
•Check that doors and windows are locked
•Keep vehicle software up to date

OPERATE YOUR VEHICLE REMOTELY
Control the functions of your BMW directly from your smartphone:
•Schedule and activate air conditioning
•Lock and unlock the doors, operate the horn and flashers
•Record images from the vehicle environment
•Set up your BMW Digital Key

PLAN TRIPS
Search for and send locations directly to the navigation system, including destinations, filling and charging stations, and car parks:
•Plan trips and keep an eye on the traffic situation
•Detailed information on filling stations and charging stations
•Find parking at your destination
•Consider charging stop and times in load-optimized route planning

ENHANCED ELECTROMOBILITY
Smart support of your electromobility for range planning and charging management:
•Plan electric range and charging
•Find charging stations nearby
•View your charging history at any time
•Manage and redeem BMW Points

EXPLORE THE WORLD OF BMW
Stay up to date and find the right products for your BMW:
•Discover exclusive stories and news from BMW
•Receive messages in the Message Center
•Link directly to the BMW Shop and BMW Financial Services

MANAGE REQUIRED SERVICES
The My BMW App is your direct line to your retailer if service is needed:
•Keep an eye on required services
•Book service appointments via the app
•View maintenance and repair requirements by video

EXPERIENCE THE My BMW APP WITH DEMO MODE
Explore the benefits of the My BMW app even without owning a vehicle:
• Select an attractive BMW demo vehicle in the app garage
• Get to know the variety of app functions, e.g. for electric mobility
• Use of My BMW app to get you into the world of BMW

Download the My BMW App now and try out its many features.

The My BMW App is optimised for vehicles built from 2014 onwards. The availability of individual app functions depends on your vehicle equipment and your BMW ConnectedDrive contract. The availability of app functions may vary between countries.
Updated on
Oct 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
199K reviews
Denis Vodopianov
May 31, 2023
It was a cool companion app, but after one of the last updates the app became useless. I basically can't login into it. Everytime I try to log in I end up with an error "we are sorry, but technical error has occurred. Try again later (3020)" Login is only possible after wiping all the user data from the app settings.
7 people found this review helpful
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BMW GROUP
June 9, 2023
Hi Denis! We regret that you are currently experiencing issues with the My BMW App! Our development team is working on a resolution. To resolve the issue in the meantime, set Chrome as your default browser. Go to Settings > Apps > Default Apps > Browser App > Chrome and then restart the My BMW App. - My BMW App Support Team
Milivoje Perovic
June 25, 2022
Great app but a location setting based on a phone language??? Thats a poor choice. I live in Germany and all my mobile devices are set up on English language. So my app thinks that i live in UK. And it wont let me change that. I get prices and services that are only available in the UK. That some serious fixing that needs to be done.
37 people found this review helpful
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BMW GROUP
June 29, 2022
Hi Milivoje! Thank you for your feedback! We regret that you are experiencing issues with the My BMW App. Please contact BMW customer support at +49 89 1250 16010 so that we can check your home market and account settings. - My BMW App Support Team
Ivan Milosavljević
November 16, 2022
Unfortunately same problem as a lot of people have. I live in Germany but my phone is set to English. This app placed my car in Ireland(!) and I can't change that. A car that's bought in Germany, registered in Germany, is currently in Germany, and phone number is German. The app just shouldn't do that, period. As a bare minimum ask the user where he lives! And please don't tell me to call customer support, now all their contacts are from BMW Ireland too!
Did you find this helpful?
BMW GROUP
November 21, 2022
Hi Ivan! Thank you for your feedback. We regret that your are experiencing these issues with the My BMW App! Contact BMW customer support at +49 89 1250 16010 for further assistance. - My BMW App Support Team

What’s new

We are continuously improving the user experience. This app-update includes bugfixes.