Booking.com: Hotels and more

Name: Booking.com: Hotels and more
Availability: InStock
Rating: 4.753809452056885 (5309321 reviews)
Author: Booking.com Hotels & Vacation Rentals

Booking.com Hotels & Vacation Rentals

4,8

5,31M reviews

500M+

Downloads

USK: All ages

About this app

Find a stay for your holiday, weekend getaway or business trip, anywhere in the world!

Search for Hotels, Motels & Holiday Homes

• 1,5+ Million properties: hotels, motels, vacation rentals and more
• Search by city, attraction, landmark or hotel name with just one tap
• Filter by price, review score, WiFi quality and other things important to you
• Find your last-minute stay or book far in advance

Find a Great Travel Deal

• Daily deals for every budget
• Free cancellation on most rooms
• No booking or credit card fees
• Browse 135+ Million verified guest reviews

Manage your booking on the go

• Get paperless confirmation
• Make changes whenever, wherever
• 24/7 customer service in more than 40 languages
• Contact your host, view check-in times and leave behind reviews

Updated on

22 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 6 others

This app may collect these data types

Personal info, Financial info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4,8

5,15M reviews

Antoniuc Veaceslav

15 August 2025

I went on a trip. After a couple of bookings, the app started giving me an error. At the most crucial moment, this app started letting me down. I've been using the app for several years. Customer support just ignores requests related to the app's functionality and payments. Frequent errors in the app during payment, the bank says that the payment has been made, but the app shows an error. I still have to figure out if the payment was made twice. Very poor service. I need to find an alternative.

46 people found this review helpful

Booking.com Hotels & Vacation Rentals

16 August 2025

Hi, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be happy to assist you. Kindly find our contact details by clicking on the ‘Customer Service help’ option in the menu of our app.

J. B.

28 August 2025

Usually quit easy to use, but in case of any issue, absolutely trash. Customer service promised to respond after 24hrs for an issue which was urgent, and not even that was held. In addition they are not able to have the payment made automatically if you choose paypal, they sent a message saying all is set, and then just the night before informing that it did not work for no reason, I did not see the message as I was already on the way so it was cancelled during the night with no support at all.

32 people found this review helpful

Booking.com Hotels & Vacation Rentals

28 August 2025

Hello, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be happy to assist you, and to look into this for you.

Vincent

06 September 2025

The app has some gaps where they don't properly show special fees and critical information that can have your booking refused or incur hidden fees. I've walked into hotels with unusual deposits that aren't shown on the app. I lost almost 200 hundred on a car reservation because of hidden information about not allowing debit cards to be used from a car reservation company. If I'd booked directly to the car company I'd have a refund but through the app you're out of luck.

448 people found this review helpful

Booking.com Hotels & Vacation Rentals

08 September 2025

What's new

We've added some important information about our properties. Our listings now include details on each accommodation's cleaning practices, social distancing measures, and other health and safety policies.

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