TikTok Shop Seller Center

App refuses to boot correctly, and I always have to restart it AT LEAST once in order to make it work. UX is frustrating, you can only withdraw money after 24h and set expedition service via the desktop web app. Support tickets take ages to be resolved. Sky high fees plus hidden charges. You're charged 6% for free shipping program, yet most user won't even get the benefit since it is exclusive to Plus users and sometimes paid campaigns are forced on you suddenly, racking up the fees more.

App have security issues.My product listings keeps getting duplicated by scammer accnts from China which are able to syphone my algorithm & sales traffic and no matter how many times I report the issue, it keeps recurring every week fr a year now. Watermark & logos are useless. I hv to keep checking daily to report~on repeat cycles! Come on IT dept do something already! Why is TT not as strict to scammers as u are towards us sellers?? Double standards! Sellers always got penalised immediately!

the User Interface is too simple. the rules are not clear, for example, how long till the transaction is auto completed. It proceeds much slower than the usual apps. not to mention some buyers are still dont understand how to use the apps. And 9.9 8.8 7.7 discount is useless.. shop forced to join the discount has already change their original prices.. sometimes a 80% discount is still more expensive compared to other similar marketplace.