Maxizoo / Fressnapf

4.7
223K reviews
5M+
Downloads
Content rating
USK: All ages
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Maxizoo/Fressnapf is the partner for you and your pet - right in your pocket.

The most important features in the app:
- Benefit from all Friends advantages*
- Shop online and find your favorite products
- Create an individual profile for your pet
- Exciting guides all about your pet
- Find your favorite store near you and have all the offers from your store at your fingertips

*See terms and conditions per country:
- Germany: https://www.fressnapf.de/friends/
- Austria: https://www.fressnapf.at/friends/
- France: https://www.maxizoo.fr/friends/
- Poland: https://www.maxizoo.pl/friends/
- Belgium: https://www.maxizoo.be/fr/friends/ or https://www.maxizoo.be/nl/friends/
- Switzerland: https://www.fressnapf.ch/de/friends/ or https://www.fressnapf.ch/fr/friends/

For suggestions for improvement, or if you have problems with our app, you can contact us at info@fressnapf.com.

Thank you and happy shopping!

Your Maxizoo/Fressnapf App Team
Updated on
Oct 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
220K reviews
Maru Kat
April 16, 2023
You can't use Payback points to pay for your purchase, the function is there but just doesn't work. Navigation is overly complicated, lots of clicking and backtracking needed, not easy to use at all. It's very annoying because there are sales only available through the app, but it's a pain to use. Please improve the app or make the same rewars available through the website (check out your main competitor for a very good, easy-to-use app).
8 people found this review helpful
Did you find this helpful?
Julia
December 11, 2022
The app is fine for the most part but the cart just won't load at all for me. Sometimes it eventually works if I wait several minutes but usually nothing happens. That obviously makes it impossible to actually order anything, so the app is basically useless for me. It also appears to have removed everything from my cart - the number says 1 now and it used to be around 20. So now, even if I can get it to work, I will have to start looking for everything all over again.
4 people found this review helpful
Did you find this helpful?
Rafaela Bermeo Tosi
June 3, 2022
I have been trying to register the whole day in order to have the benefits and to activate the friends Rabatt. After filling everything up it tells me there is a technical error and I cannot register. If I try going back it tells me that by closing it I will loose the right of the one time discounts and all. However I am not offered any other option other than either agreeing or deinstaling the app and repeating everything again.
10 people found this review helpful
Did you find this helpful?

What’s new

🍂 Autumn is coming! Our furry friends are ready to snuggle up – and we’ve chased away some pesky bugs. 🐶✨
👋 Greetings from your pet-loving team!