
garrett duell
I like it. I have 8 of them throughout the house and our whole "lights on, lights off" routines are automated now. one problem i just noticed is that when you try to add someone to the app to be another user, the link it send the new user is broken. also, I do worry about the app no longer being supported at some point.

KER
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I've had Gosund products for several years now & have decided, once these expensive things wear out, I'm just going back to regular ones. The hassle isn't worth it, even for someone with my health problems. If the app isn't randomly kicking my devices off the network, failing to connect to my WiFi when everything else is fine, or forgetting to run an automatic scene, it's asking me to confirm actions I've programmed it to do. "TAP to run" means just that, not tap 2x. Customer service is a bot🙄
29 people found this review helpful
Shenzhen Gosund Technology Co., Ltd.
October 31, 2022
Sorry for the bad experience, and we'll do our best to fix it for you. Please contact our online customer service email: GlobalService@Gosund.com, customer service will cooperate with you to solve any problems you have. Thanks for your support!

Robert Maitwo
Horrible experience The first 2 months went well, the light bulbs did what they are supposed to. Now, out of a sudden, all of my bulbs have been disconnected at once and we're cleared of the connected devices list. I was unable to reconnect them, because the app didn't allow me to. After reinstalling the app, it said that I couldn't login due to my current network, which i was using all this time and haven't changed since the beginning. So now I have color changing LED-Bulbs and can't use them
15 people found this review helpful
Shenzhen Gosund Technology Co., Ltd.
August 11, 2022
Hi, please elaborate your concern along with your order ID at globalservice@gosund.com so that we can get your issue addressed.