Philippine Airlines

2.1
2.98K reviews
1M+
Downloads
Content rating
USK: All ages
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About this app

Book your next flight with the Philippine Airlines mobile app!

Experience a world-class journey with the Philippines' first and only 4-Star global airline. Book your flights now through the Philippine Airlines App.

Book Your Flight
Search your preferred flights conveniently.

Check-in Online
Spare yourself from the long lines at the airport when you check-in online, and go straight to bag drop.

Flight Status
Check your departing and arriving flight status.

Manage Your Booking
Search for and amend your booking
Updated on
Oct 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Location and Calendar
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.1
2.9K reviews
Lance Hardwood
January 5, 2024
This is the worst app of an airline I have ever used. It doesn't display any flight information or any other usefull information like gate or so. Also my flight was delayed, which caused my tickets to disappear, so I hat to go back through security to get my tickets printed. If there is a gate change it won't inform you and the boarding passes won't be updated but disappear instead. Also it always needs to load the booking information again instead of saving it for offline use.
31 people found this review helpful
Did you find this helpful?
Philippine Airlines, Inc.
April 17, 2024
Hi, Lance. We're sorry for the inconvenience. Your feedback is valuable, and we're working to improve the app's functionality. We'll address the issues you've mentioned to enhance your app experience. Thank you for bringing this to our attention. If you need further help, our 24/7 chat is available: https://bit.ly/3V4FiCk.
Mia Yazmin
September 11, 2025
Extremely slow replies from the care team and horrible app. I expect my flight to be the worst one as well. This is the first and last time. EDIT: Emailed customer service team with the screenshot of the error, they just gave me instructions on resetting my password. I told them 3 times that the error is NOT a password but the app as I cannot even be directed to the sign in page. What I got was the same reply from them which means they DO NOT BOTHER READING YOUR EMAILS/ reading comprehension
5 people found this review helpful
Did you find this helpful?
Philippine Airlines, Inc.
September 9, 2025
Hi, Mia. Thank you for sharing your experience with us. We understand the importance of timely support and a smooth app experience. Your feedback has been noted for improvements. For assistance, you may submit a form via https://flypal.com/request. We’re committed to making your journeys better.
Mike E
September 17, 2025
I tried several times to book flights with errors so frustrating. A great airline it is the app that needs MAJOR improvements. It makes me want to just book another airline. You put all your information in correctly then I get a message repeatedly. " ONE ERROR CHECK YOUR IMPUT " What input ??? doesn't explain or the fact you cannot do currency conversion at the end for payment.
7 people found this review helpful
Did you find this helpful?
Philippine Airlines, Inc.
September 16, 2025
Hi, Mike. Thank you for letting us know about your booking experience. We understand how frustrating errors can be and have shared your feedback with our team for improvements. In the meantime, you may continue booking through www.philippineairlines.com. We appreciate your patience as we work on enhancing the app.

What’s new

Best Deals Upgrade – Fresh look, special promos, and quick access.
Notification Center – All your updates in one place.
Smarter Trip Info – Visa and portal details for PH flights.
Improved Flight Cards – Clearer visuals and details.
More Airports – Now includes BER and KTI.
Preference Access – Manage preferences from Add Trip or Check-In.
Performance Boost – Crash fixes for a smoother, faster app.
Update now for a smarter, smoother travel experience!

App support

Phone number
+63288558888
About the developer
PHILIPPINE AIRLINES, INC.
cris_marmita@pal.com.ph
Lucio K. Tan, Jr. (LKTJ) Center PAL Gate 5, Andrews Avenue Pasay City 1300 Metro Manila Philippines
+63 966 709 1523

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