Vietnam Airlines
2.3star
12.4K reviewsinfo
1M+
Downloads
USK: All ages
info
About this app
Welcome aboard! All you need for your upcoming trip is packed in one app. Let’s explore Vietnam Airlines App’s main features:
1. Best airfare deals, additional services, and exclusive offers for App users are updated everyday
2. Book ticket easily in a few simple steps with multiple payment options
3. Get the latest flight updates at a glance and never miss your flight by simply allowing us to send notifications to your mobile device.
4. No more queuing at the kiosk, check in via App and simply save your boarding pass offline and you are ready to go!
5. Use booking reference to download movies and enjoy watching offline throughout your journey
6. Review and update all the details of your Lotusmiles account at your fingertips
We currently support following languages: English, Vietnamese, Japanese, Korean, French, German, Russian, Simplified Chinese, Traditional Chinese.
Download Vietnam Airlines app now and explore the world your way!
Your feedback is important to us! We are happy to have your review to help us improve and continue enhancing your experience via our Vietnam Airlines app.
1. Best airfare deals, additional services, and exclusive offers for App users are updated everyday
2. Book ticket easily in a few simple steps with multiple payment options
3. Get the latest flight updates at a glance and never miss your flight by simply allowing us to send notifications to your mobile device.
4. No more queuing at the kiosk, check in via App and simply save your boarding pass offline and you are ready to go!
5. Use booking reference to download movies and enjoy watching offline throughout your journey
6. Review and update all the details of your Lotusmiles account at your fingertips
We currently support following languages: English, Vietnamese, Japanese, Korean, French, German, Russian, Simplified Chinese, Traditional Chinese.
Download Vietnam Airlines app now and explore the world your way!
Your feedback is important to us! We are happy to have your review to help us improve and continue enhancing your experience via our Vietnam Airlines app.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
2.2
12.1K reviews
Raquel Cadriel
- Flag inappropriate
October 18, 2025
I am unsure if US or non Vietnam residents have the same issue. When booking flights through the app, the flight information is not easily accessible. The only way to look up the information is by entering the confirmation or ticket number. I reached out to the customer service department via the chat option. The delay in response is horrible. The chat will restart with a new agent due to time out, which, again, it's due to the horrible response time. Customer service needs to improve.
1 person found this review helpful
VIETNAM AIRLINES JOINT STOCK COMPANY
October 20, 2025
We're sorry for the inconveniences you've experienced. We continuously improve our app and your feedback plays a big part in ensuring best experience for our users. Please share us the details of your issue through email onlinesupport@vietnamairlines.com to help us know how best to support you. Thank you
Nathaniel Lewis
- Flag inappropriate
August 25, 2025
I was so excited as a Viet Kieu to have a Vietnam Airlines flight for the first time ever. This app is extremely behind and dysfunctional. I'm unable to even login because of the weirdest and abnormal error "Telephone number must start with O, please check again." It's almost like the developers are sabotaging the app because this in no way makes sense, and this isn't even an error code that would show up. I had to book through Chase Bank, and I recommend others go through theirs.
4 people found this review helpful
Sacha H
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- Show review history
June 29, 2025
Very buggy App. We have flights booked with Vietnam Airlines. Every single time in the App you have to add the booking number and name to find the flights. I could do the same on the Web. The App sometimes freezes also. Checking in on the international flights buggy. Seats paid for and selected when booking. 3 months later when trying to check in online the screen says next page you can make payment for seats. So we gave up and lined up for 1 hour to check in. Use a 5 star airline.
15 people found this review helpful
VIETNAM AIRLINES JOINT STOCK COMPANY
March 24, 2025
Can you please share which features you find difficult to use? Please contact us at onlinesupport@vietnamairlines.com.
What’s new
For your better convenience, let’s check out our update:
- Bug fixes and performance improvements. Bye bye bugs!
- We are always working to make the app faster and more stable.
Stay tuned to get the best Vietnam Airlines App experience!
- Bug fixes and performance improvements. Bye bye bugs!
- We are always working to make the app faster and more stable.
Stay tuned to get the best Vietnam Airlines App experience!
App support
About the developer
VIETNAM AIRLINES JSC
helpdesk.it@vietnamairlines.com
No. 200, Nguyen Son Street,
Bo De Ward,
Hà Nội
Vietnam
+84 905 887 703
