
N Elaine J
Annoying video ads: Even though you've a paid subscription, you have to sit thru 15 seconds of video ads before watching a video. An article may have 12 short videos, and each starts with ads. Sheer madness. disruptive! Unnecessary noise! Waste of my time! I don't watch the ads unless necessary. Long gone the days of a paper newspaper which was supported by ads that didn't move, and a one- or two- second glimpse was all it took for the reader to acknowledge the sales pitch.
21 people found this review helpful
The Washington Post
August 13, 2025
Sorry for your trouble. If there is a particular ad that you find overly intrusive or distracting to your reading experience, please contact us and provide a screenshot of the ad along with the URL the ad leads to. This will help us track down the ad, and in the event it does not comply with our ad policy, it will be removed from our network.

Andrew Feldmann
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ok, but refreshes and advertisements cause bad scrolling and interruptions when trying to read and navigate. refresh is still a big problem. still an issue after more than a year. and now selecting a story results in opening the wrong story been told to use contact form in app. I don't see a contact form in app.
3 people found this review helpful
The Washington Post
August 18, 2025
Sorry for your trouble. In order for our team to better assist you, please reach out via the contact form in the app, under the "Search" tab > Settings > Contact us. Thank you!

Cheryl Leanza
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Not so much loving the Post anymore and the app crashes every 5 minutes. I'm practically only subscribing for Carolyn Hax and I can't see her columns in the app. The tab for her stories doesn’t work and if I Google and try to link to it in the app, it shuts down. If there was any more evidence that Jeff Bezos could care less about this institution, I'm not sure what it would be. The app doesn't work!
1 person found this review helpful
The Washington Post
September 30, 2025
We are sorry that you are having issues with the app! Please reach out to us by emailing help@washpost.com so that we can further assist you. We will be happy to help you get this issue resolved!